Choosing the right accounting software today is about more than just balancing the books. Modern business owners know that the different aspects of a business cannot function in isolation if you want to be successful.
What more people, especially small business owners, want from their accounting software is an all-in-one solution that allows them greater control across all sectors of their business. If you’re looking for the right solution for your small to midsize business you need to ask potential vendors these five questions:
Is your software built for small businesses?
For the longest time most top software companies directed their solutions towards larger businesses, leaving small to midsize enterprises overpaying for solutions loaded with features they didn’t need. Fortunately, this has changed but it is still important to find out if the solution you’re interested in is built for small businesses and designed to meet your needs.
Is your software a good fit for my industry?
Some solutions are better suited to specific industries so you need to consider this when you’re on the hunt for one.
Does your software integrate easily with my existing critical office systems?
If your potential new accounting and business management solution cannot easily integrate with your existing legacy or office systems, it’s likely to become just another expensive unused or unusable solution in your business.
With more than 350 000 Microsoft Dynamics customers globally, in excess of 10 000 partners and more than 2700 solution add-on modules, Microsoft Dynamics has grown from strength to strength and provide customers with suitable ERP solutions, specific to their industry, requirements and nature of their business.
How is my data backed up? Can access be restored immediately during an outage?
The question around back up is an important one. If you’re investing in a comprehensive solution with business management functionality, you need to know that in the event of a crises your vital information will be backed up and that you can access it as you need it.
What types of tech support and customer service do you provide?
It’s important to know your potential vendor’s preferred method of contact so that should an issue arise you can get the support you need as soon as possible. For example, the last thing you want to do is find out, after 10 emails, you could’ve got the support you needed ages ago if only you had called, or used live chat.
As the only Microsoft Gold ERP Partner in South Africa, Resolve Immix is proud to implement and support all four of Microsoft Dynamics ERP solutions which is now integrated in to Dynamics 365 and you get to choose only the modules you need.