Digital transformation can be defined as the profound and accelerating transformation of business activities, processes, competencies and models to fully leverage the changes and opportunities digital technologies present.
Most businesses know that they cannot afford to miss this technology driven “fourth industrial revolution” but they often don’t know where to start. In this three-part post we will look at nine tips to help make your digital transformation a success.
Build a digital organisation
Implementing digital initiatives in your organisation should not be the sole domain of your IT or marketing department. For your digital transformation to be successful you need to create a digital vision that spans the entirety of your organisation.
The new release of Dynamics 365 for Operations is Microsoft’s new business solution for medium to large organisations. Dynamics 365 for Operations was previously known as AX7 and is a single software system that helps run businesses more effectively. It is a digitally transformed financial and operational ERP system.
Keep the customer at the centre of your new vision
If you really want to address the issues in your organisation include your customers because no one knows the issues you face better than they do. They are the people who deal with the processes and systems in your organisation every day. Map out the entire customer journey, and then determine how going digital can make each touchpoint an improved and more efficient experience.
Invest in your team
Having a motivated creative team around you is important not only for developing a digital transformation strategy but for maintaining that buzz around the process that produces tangible results and creates more opportunities. You will need to partner with competent companies and individuals to design a solution that address your business needs.
Don’t miss part two of our post where we look at three more tips to help make your digital transformation a success.
With our focus on making business better, along with our own IP, top resources and the backing of Microsoft’s powerful software solutions, we dedicate ourselves to meeting our clients’ objectives, enhancing productivity and improving operational capability. Let us take you on this digital transformation journey, contact us for more information today.