HOW TO KEEP UP WITH THE CONTINUOUS RISE OF CUSTOMER EXPECTATIONS?
Discover Dynamics 365 for Customer Service.
EARN CUSTOMERS FOR LIFE WITH INTELLIGENT CUSTOMER SERVICE
Dynamics 365 for Customer Service is Microsoft’s latest customer service app and replaces what was traditionally known as Dynamics CRM. The objective is to unify how customers and prospects experience your business through intelligent customer service.
Empower your employees for consistent and efficient customer care.
This module provides case management, knowledge management, social customer service, communities and collaboration capabilities on assisted-service, self-service and social channels.
Customer service capabilities include: Omni-channel engagement, self-service, unified experience, knowledge base and digital intelligence.
DECISION INC. IMMIX WILL HELP YOU EARN CUSTOMER LOYALTY
As Dynamics 365 experts, Decision Inc. Immix will help you utilise this technology to make customer care a key game changer and empower everyone in your business to use these tools to deliver consistent, satisfying service.
Intelligent customer engagement
Intelligent customer engagement enables your business to build customer trust, loyalty, and insight. With Microsoft Dynamics 365, we help your company deliver amazing customer experiences.
Decision Inc. Immix can help you to execute your strategic Customer Relationship Management focus by leveraging Microsoft Dynamics 365 in the cloud, on-premise, or with a hybrid combination that best suits your needs and help improve your business. Talk to us today and see how we can optimise your sales, marketing and customer service capabilities with Dynamics 365 for Customer Service.