We are excited to announce that FieldOne, from Microsoft is now available for purchase and can be installed directly within Office 365.
When Microsoft acquired FieldOne this summer, we added a world-class provider of field service management solutions that allows organizations to better manage and deliver service to their customers in the field. Field service management is an increasingly important component of customer service delivering features that include work order management, asset management, maintenance agreement tracking, inventory and procurement management, workflow capabilities and mobile collaboration. These capabilities give organizations the ability to adjust routing on the fly and deliver service arrival within a smaller window, which is essential for more personal customer engagement.
Organizations interested in acquiring these capabilities are encouraged to contact their Microsoft representative.
FieldOne, from Microsoft brings all these benefits and features to customers and was built from the ground up to leverage Microsoft Dynamics CRM’s extensive customer service capabilities. Offered to customers as a cloud service, FieldOne is built on Microsoft technology and easily integrates with Microsoft Office 365 and Microsoft SharePoint.
FieldOne Mobile App
For more information on FieldOne and Resco, contact us here
Article Source: Microsoft Dynamics Blog