Success for SMEs in the digital era comes down to expanding on flexible cloud platforms and the ability to meet customer demands in real-time. SMEs can only achieve this by collecting comprehensive data, intelligently analysing results, and relying on automation software.
One of the big challenges faced by local SMEs in today’s market is the transition to cloud platforms and integrated business management solutions capable of optimising tasks and operations.
New research from World Wide Worx entitled ‘SME Survey 2018: Future-proofing the SME’ has revealed that South African SMEs are slower to adopt new technologies as they prefer to stick with their legacy applications and solutions.
According to the study, the main reason for this is the familiarity of using legacy apps, but common challenges include poor data management, the inability to collect data from multiple resources, and working in silos – meaning the use of various software solutions that do not communicate with each other.
The solution to driving better business and SMEs success is a single, end-to-end solution for managing finances, operations, sales and customer service.
“Dynamics 365 Business Central is the next generation of Dynamics NAV for the age of Digital Transformation.” Marko Perisic, General Manager, Dynamics 365 Business Central. Streamline business processes, better control costs with end-to-end visibility, and enhance customer touch-points with a central solution that is ‘built to evolve’.
Microsoft Dynamics 365 Business Central has been available to local SMEs since August this year, providing a one-stop ERP and CRM solution to mid-market businesses.
The launch of Business Central means that businesses are finally able to congregate all of the different systems’ functionalities as well as data and convert it into impactful and actionable insights. The task is made easier with the familiarity of Office tools like Outlook, Word, and Excel, working in unison.
As a single, end-to-end application, Business Central offers SMEs the chance to unify their businesses and boost efficiency with automated tasks and workflows, eliminating silos.
Businesses can achieve greater outcomes and can gain a complete view of their operations with connected data, business analytics, and actionable insights. Furthermore, they can adapt their processes easier in real time and extend their operations based on their evolving business needs.
Business Central provides the opportunity to upgrade from entry-level accounting software and legacy ERP (enterprise resource planning) systems to an end-to-end system ready to boost productivity, show invaluable business insights, as well as overcome business challenges such as limited resources. This upgrade might mean a new implementation but it will offer a consolidated view of your business managing various processes from one place.
Click here to find out more about Dynamics 365 Business Central.