Microsoft has rolled CRM Online Service Update 3, a chance to address some performance and usability issues. The fixes cover a range of smaller items including:
- Duplicate records created if Save and Save and Close is pressed multiple times
- Unhandled exceptions in asynchronous plugin instantiation causes Async service to crash
- Option set not selected on first click
- SQL deadlock and performance issues after Spring Release ‘14 update was applied
- Multiple navigation and command bars show up via associated grid navigation
- Users are unexpectedly switched back to the grid when using Assign button on forms
- The product updates fail to apply about one minute into the “applying updates” section due to missing dependencies
“It is nice to see a steady release of fixes from Microsoft. Especially with a focus of frustrating usability issues and performance optimization,” writes Sonoma partners’ Blake Scarlavai in a blog post. Scarlavai said to find out if your organization has been updated, click the gear in the top right corner and click “About” to check the build number. The build number for the update is 188.8.131.523.
You can find the full list of fixes in a KB article.
Additionally, the Microsoft EMEA CRM Support Team announced the rollout of updates for Dynamics CRM tablet apps. “Along with the release of Microsoft Dynamics CRM 2013 Service Pack 1 and the upgrade of online organizations to the CRM Online Spring ’14 release we have released mobile app updates to the marketplace,” according to a blog post. There are four tablet apps available:
- Microsoft Dynamics CRM (for Windows 8.1)
- Microsoft Dynamics CRM for Windows 8
- Microsoft Dynamics CRM for iPad
- Microsoft Dynamics CRM for Android
More information and download links are available on the install the CRM for tablets app page. The new features are:
- Sign Out and Reconfigure apps: If you share a tablet with another person, or if you need to sign in to a different organization, you don’t have to uninstall and reinstall the Microsoft Dynamics CRM for tablets app. You can use either the sign out or the reconfigure options instead.
- Changes to Work Offline capabilities for accessing cached data (data you’ve recently accessed)
- Android Apps support for tablets has been expanded with CRM Online Spring ‘14 and Microsoft Dynamics CRM 2013 Service Pack 1.
- Windows 8 and Windows 8.1 Apps available
- Improved Side-by-Side views in Windows 8.1 – Both of these apps will work on Windows 8.1 devices but only the “Microsoft Dynamics CRM for Windows 8” app will work on Windows 8 devices. The 8.1 app requires that SP1/Spring ’14 update is installed on the CRM Server.
Published by Linda Rosencrance, 5 July 2014
Shared via MS Dynamics World