CRM 2015 is a major component of the larger Autumn 2015 release wave for the Dynamics CRM team. It features a range of enhancements, which Microsoft previewed in September. Those enhancements range from very specific features like hierarchical entities, Outlook and Exchange synchronization, and improved search to improvements in the tablet interfaces and new business rules capabilities.
Beyond feature and function improvements in CRM 2015, Microsoft has emphasized its integration story with other products in the CRM family. The integration with Microsoft Dynamics Marketing (MDM) has been beefed up and it now includes a tool to bring sales teams into the marketing planning process, allowing them to review and control which accounts will receive which MDM marketing campaigns.
Microsoft also expects Dynamics CRM Online to reach more than… click here to read the full article